ThriveDesk - LIVE CHAT PLUGIN FOR JOOMLA
Have you tried ThriveDesk? It’s arguably the best live chat software for Joomla. It’s simple, straightforward, and easy to use. It is designed with the best features to make it easy and fast. Keep your website light and fast while getting more customers and better conversions.
We designed ThriveDesk Live Chat to protect users’ privacy and aligned with the GDPR rules.
???? LIVE CHAT FEATURES
✅ Chatbots
✅ Proactive messaging
✅ Offline messaging
✅ Lead collection
✅ Automated replies from the knowledge base
✅ Contact forms
✅ Links
✅ File sharing
✅ Zoom and Google Meet integration
✅ Analytics & Insight
✅ Seamless integration with other CRM
HELPDESK & SUPPORT TICKET PLUGIN FOR JOOMLA!
To improve customer experience, Thrivedesk provides a Shared Inbox (aka Ticket System) where all your conversations, tickets, and queries are directed. It’s the place where your entire support team can collaborate to provide better customer service.
ThriveDesk makes it easy and efficient for your team to manage emails because you only have to deal with a single shared inbox.
???? WHY SHARED INBOX?
✅ Better organization
✅ Automation of redundant tasks
✅ Better workflow management
✅ Easier performance-tracking
✅ Better collaboration
✅ Credible reporting
✅ Better integration
✅ Seamless customer experience
???? HELPDESK FEATURES
✅ Assignments
✅ Collision Detection
✅ Canned replies
✅ Spam filtering
✅ Auto-responders
✅ Auto BCC
✅ Default Status Update
✅ Private notes
✅ Reply Undo
✅ Powerful Search
✅ Notifications
✅ Contact history
✅ Previous conversations
✅ Satisfaction survey
✅ Reporting
✅ WooCommerce, Easy Digital Downloads, Envato, and more integrations
CREATE A STUNNING KNOWLEDGE BASE TO SCALE CUSTOMER SUPPORT
ThriveDesk is a new way of doing customer service that can help companies improve the resolution times for incidents. Reducing ticket inflow, improving self-service, and allowing customers to find possible answers to their queries.
Knowledge Base is an easy to use a self-service system, which will work seamlessly with our Live Chat and Ticket system.
???? REPORTING FEATURES
✅ Conversations reporting
✅ Company reporting
✅ Happiness score
✅ Leaderboard
✅ Agent performance
Much more…
With ThriveDesk, you don't have to sacrifice either speed or customer service. You can now have both. ThriveDesk is the only live chat software that protects your customer's privacy and keeps them happy. With an intuitive interface, unlimited concurrent chats and a 99% user satisfaction rate, ThriveDesk is the best live chat software for Joomla.
Get more customers, grow your business, and save time and money with ThriveDesk.
